Customers must complete and sign a Utilities Application-Connect Form. This form may also be obtained at City Hall, No. 1 The Plaza, Sonoma, CA 95476. The completed form may be returned by mail or in person. Fax or electronic transmittal is not acceptable due to the need for an original signature on the application.
New residential service customers (includes renters, agents, & lessees) are required to make a $150 deposit along with the application. The deposit will be held for a period of two years of service with no delinquencies, water shutoffs, or returned checks. Upon completion of the two-year period meeting the requirements set forth above, the deposit will be credited directly to the utility account for the service address. Upon termination of water service the original deposit (if not previously applied) will be applied to the water account . New service can normally be initiated within 24 hours of receipt of signed application and deposit. The City of Sonoma is now accepting credit and debit card payments.