2-1-1 (or 211) is a free service that connects community members to information about a wide range of critical health and human services available in their community. 2-1-1 Sonoma County is available 24 hours a day, 7 days a week. 2-1-1 utilizes both bilingual Call Specialists and a phone-based translation service to offer 2-1-1 information and referral in over 150 languages. 2-1-1 also provides incident specific information during times of disaster, including road closures and shelters. TO ACCESS 2-1-1 BY PHONE: Dial 2-1-1 from a landline or cell phone in Sonoma County or by dialing our toll-free number (800-325-9604). BY TEXT: Text your zip code to 898-211. ONLINE: Search the 2-1-1 resource database online at 211sonoma.org .