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Why is there no longer a surcharge for customers outside the City? Why is an elevation charge added?

Legal changes required this surcharge to end. However, the City has included charges to customers at higher elevations (all of whom are outside the City) to reflect the higher cost to operate pumps to serve those elevations. This affects customers in the hills around the Thornsberry area (Zone 2 on City water maps). These are called an “elevation charge” and apply to 52 customers. See a list of addresses in Zone 2.

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