City of Sonoma Water Customers Urged to Conserve Immediately

Posted on September 28, 2020

Water Conservation Needed

Photo of handing turning off water

As you are probably aware, the Shady Fire is currently burning in Sonoma County. Sonoma Water, the agency that supplies over 90% of the City’s water supply is urging all customers to take immediate water conservation steps.


The Sonoma booster stations are not operating due to impacts from the Shady Fire. The Water Agency’s Sonoma Booster Station Facility is located on Montgomery Drive in Santa Rosa, California. The Sonoma Booster Station pumps water from the Water Agency’s Ralphine tanks to its customers in eastern Santa Rosa, the Valley of the Moon Water District, and City of Sonoma. The booster pump stations are necessary to deliver water to these customers and maintain pressure in the two supply aqueducts.


We urge that the following steps be taken immediately:

  • Turn off all outdoor water for irrigation
    • Irrigation accounts for a large portion of water usage in summer
  • Reduce indoor water use as much as possible
    • Take fewer and shorter showers, flush toilets only for solids, postpone laundry washing, wait to run the dishwasher until it’s full
  • Postpone washing of vehicles and other outdoor water uses
  • Turn off auto-fill valves to pools, spas, decorative fountains and ponds, or delay adding water manually
  • Set water softening systems to bypass auto-regeneration cycles for the duration of the emergency
  • Use a bucket to catch and reuse water when washing fruits and vegetables and when waiting for hot water from faucets, showers, and tubs. Use for watering potted or in-ground plants inside or outside your home, or for toilet flushing by pouring into the toilet bowl.

Now, more than ever, our water is precious. Help us conserve every drop!

For more information, call Sonoma Water’s 24 hour desk at 707-523-1070
For Sonoma County Emergency information, visit
To find out more about Sonoma Water’s system, visit

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