FAQ Topic: Public Safety

Are pets allowed at the Warming Center?

Well-behaved pets may be permitted at the discretion of the Warming Center Manager, and service animals are allowed. Additional pet restrictions or requirements will be provided to registrants at the time of registration. If needed the Warming Center Manager will contact the Sonoma Police Department and Pets Lifeline to determine the availability of crates and/or … Continued

What services are provided at the Extreme Weather Warming Center?

The center offers a place to warm up, charge electronic devices, cots for sleeping, light snacks, and beverages. Cooking facilities are not available. Individuals must be listed on the “by-name list” system used by homeless providers in Sonoma Valley and the City of Sonoma.

How is the Warming Center staffed?

City staff and contract personnel, assigned by the City Manager, coordinate and manage the Warming Center operations. A Warming Center Manager is appointed to oversee the establishment and management of the center. Staffing may be required at any time, including weekends and holidays.

Who decides to open the Extreme Weather Warming Center?

The City Manager (or designee) is responsible for determining the need to open the center, considering input from relevant agencies such as the County of Sonoma Department of Health Services, Department of Emergency Management, Sonoma Valley Fire District, and Sonoma Police Department.

What conditions trigger the opening of an Extreme Weather Warming Center?

The decision to open an Extreme Weather Warming Center is based on various factors, including National Weather Service forecasts, cold-related warnings, power outages affecting 200 or more customers, and health emergencies or orders related to cold weather issued by the Department of Health Services.

What defines an Extreme Cold Weather Event?

An Extreme Cold Weather Event in the City of Sonoma is defined as either three consecutive days with overnight lows below 32 degrees Fahrenheit as forecasted by the National Weather Service (NWS) or forecast temperatures dropping below an average nighttime low of 37 degrees for two consecutive days with accompanying hazardous conditions during the overnight … Continued

What happens if I file a false criminal complaint?

We invite citizens to bring their concerns regarding law enforcement practices and services to our attention, however, anyone who alleges that a crime was committed and reports that to a peace officer, knowing the report to be false, could be charged with a misdemeanor.

What happens after I file a complaint?

The complaint is received, reviewed and assigned to a supervisor for further investigation. If the supervisor is able to resolve the complaint after examining all the facts and circumstances, you will be notified. If the complaint requires further review, it will be forwarded to the Administration Division Captain for a formal recommendation and then to … Continued

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