When can a complaint be made?
A complaint may be made 24 hours a day. After normal business hours, a personnel complaint may be registered with any supervisor or the on-duty Watch Commander, or by calling (707) 565-2650.
FAQ Topic: Public Safety
How can a personnel complaint be made?
A complaint may be made by telephone, by mail, or in person. The complaint may be made at the Sonoma County Sheriff’s Office or another mutually convenient location. The Sheriff’s Office is primarily interested in learning of your concerns about law enforcement conduct or a need for improvement in our delivery of services.
Will I have to testify if I make a complaint?
A complainant does not normally have to testify in any formal hearing. During the investigation you, along with all witnesses, may be questioned concerning the incident. It is essential to any investigation to ask all pertinent questions and obtain factual information. Once an investigation is concluded, a disposition will be determined. Employees of the Sonoma … Continued
Who can make a complaint?
A personnel complaint may be made by anyone. However, if the complainant is under the age of 18, we require that the complainant be accompanied by a parent or an adult.
What is a citizen’s complaint?
A citizen’s complaint is your opportunity to address whatever issue or concern you may have about a Sheriff’s Office member’s performance. You can make a complaint about anything that concerns you. It will be taken seriously and handled appropriately by supervisory staff.
What is 2-1-1 Sonoma County? (also known as 211)
2-1-1 (or 211) is a free service that connects community members to information about a wide range of critical health and human services available in their community. 2-1-1 Sonoma County is available 24 hours a day, 7 days a week. 2-1-1 utilizes both bilingual Call Specialists and a phone-based translation service to offer 2-1-1 information … Continued
How do I deal with the potential loss of phone or internet service in an emergency or extended power outage?
During an emergency, disruptions to electricity, internet service, or cell service can impact the ways we communicate and receive information. Some important reminders: During a prolonged power outage, the ability of public safety officials to reach you using traditional alert and warning tools may be limited. In the City of Sonoma and the rest of … Continued
What if I will need electricity and battery-dependent Assistive Technology or Medical Devices during a power shutoff?
It is important to plan ahead. Update your contact information with PG&E at pge.com/mywildfirealerts or call 1-866-743-6589. If you use a medical or life support device to treat ongoing medical conditions, apply for PG&E’s Medical Baseline Program. If you qualify, you’ll receive a lower rate on your monthly energy bill and receive extra notifications in advance … Continued
What should I do to prepare for a power outage?
Among the questions to consider in preparing for an extended power outage: How will I receive warnings and alerts about planned power outages? When possible, PG&E will notify customers in advance of a possible Public Safety Power Shutoff. Register for PG&E’s Wildfire Safety Shutoff Alerts. Links to PG&E “look-up” resources on possible/current outages can be … Continued
When and where will PG&E activate a Public Safety Power Shutoff (PSPS)? For how long?
A combination of criteria are used by PG&E in activating a Public Safety Power Shutoff, which may include a Red Flag Warning declared by the National Weather Service, low humidity levels, forecasted sustained winds, conditions of dry fuel, and on-the-ground real-time information. The most likely electric lines to be considered for shutting off for safety will … Continued