FAQ Topic: Resident FAQ

What is 2-1-1 Sonoma County? (also known as 211)

2-1-1 (or 211) is a free service that connects community members to information about a wide range of critical health and human services available in their community.  2-1-1 Sonoma County is available 24 hours a day, 7 days a week. 2-1-1 utilizes both bilingual Call Specialists and a phone-based translation service to offer 2-1-1 information … Continued

Where can I find a charging station for my electric vehicle?

The City of Sonoma encourages the use of Electric Vehicles (EVs) as part of our progress towards becoming a low carbon community. There are public DC fast chargers located at the Bank of America parking lot and Tier 2 chargers located in the public parking lot at 152 East Napa Street (enter from East Napa … Continued

How can I prepare for local emergencies or disasters?

Visit our Emergency Preparedness page to sign up for alerts through Nixle and SoCo Alerts, learn how you can participate in training with S.C.O.P.E. (Sonoma Citizens Organized to Prepare for Emergencies), and review a variety of resources on steps you can take now to get your family, home, and pets prepared for emergencies. You can … Continued

Does Sonoma have sister cities?

The Sonoma Sister Cities Association (SSCA) was established on September 8, 1986, by official agreement between SCI and the City of Sonoma, as a nonprofit organization to create long-term partnerships between Sonoma and communities in other countries where we have mutual, beneficial interests. Today, SSCA has seven sister city relationships that extend to four continents: … Continued

How are recreation services provided in Sonoma?

The City of Sonoma does not operate its own Recreation Department.  Instead, traditional recreational and community services programs  are provided by local non-profit organizations with the support of the City.  Find information about the recreation, parks and community services available in Sonoma on our Recreation page.

Is City Hall closed on holidays?

City Hall is closed on the following holidays: New Year’s Day – January 1 (or closest Friday or Monday if it falls on a weekend) Martin Luther King Day – Third Monday in January Presidents’ Day – Third Monday in February Memorial Day – Last Monday in May Independence Day – July 4 (or closest Friday or Monday if it … Continued

How are library services provided in Sonoma?

The Sonoma Valley Regional Library, located at 755 West Napa St., is part of the Sonoma County Library System.  A local Library Advisory Board provides information and make recommendations to the County Library Commission and the Library Director on matters affecting library service based on input from the Sonoma Valley service area. The Friends of the … Continued

What are the City’s rules for leaf blowers?

The City’s referendum-approved leaf blower ordinance prohibits use of gas-powered leaf blowers.  Electric leaf blowers may be used Monday through Saturday (excepting holidays) between 9 a.m. and 4 p.m. Additional information can be found in this summary of the City’s leafblower ordinance.

How do I report a code violation?

You can use the Service Center on the homepage to report many types of issues online.  For some types of issues (active hazards, highly time-sensitive complaints), you’ll be directed how to report the issue by phone.

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