FAQ Topic: Water Service (Start or Stop)

How do I stop my water service?

To stop water service, complete the City of Sonoma’s online Water Service Request Form. Service cannot be disconnected on weekends or holidays. After disconnection, a final bill will be sent to the forwarding address provided. If you need assistance with the form, please contact the Water Department via email at water@sonomacity.org or calling (707) 933-2244 … Continued

How do I start water service?

To start water service, complete the City of Sonoma’s online Water Service Request Form. New residential customers (including renters, agents, and lessees) are required to provide a $150 deposit, which will be held for two years of service without delinquencies. After that period, the deposit will be credited to your account, or applied to the … Continued

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