COVID-19 Public Health Emergency: Click for information including impacts on City services and resources to support the community.

Coronavirus: Community Resources

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This page provides information on resources to assist local residents and businesses during this difficult time.  For links to local, state, and federal orders and guidelines regarding the COVID-19 (coronavirus) emergency, as well as changes to City of Sonoma services, visit our coronavirus orders and guidelines page.

For the most updated information on coronavirus in Sonoma County visit the SoCoEmergency website.

Hotlines

Sonoma Valley Hospital Screening Hotline:  If you are feeling ill and experiencing symptoms such as fever, cough or shortness of breath, and you are concerned you may have COVID-19 (coronavirus), call Sonoma Valley Hospital’s screening hotline (8:00 AM - 4:00 PM), seven days a week) at (707) 935-5440.

Sonoma County Mental Health Crisis Stabilization Hotline:  Available 24 hours/day, seven days/week at (707) 576-8181.  In addition, the County of Sonoma has launched a local “warm line” that is available to support the community experiencing emotional stress and anxiety during the COVID-19 pandemic. The warm line is available to any County resident experiencing emotional side effects of the pandemic and/or the shelter in place order or knows somebody who is. This free and private warm line is open seven days a week from 10 a.m. to 7 p.m at (707) 565-2652.

Food Connections Hotline:  Call Redwood Empire Food Bank at (707) 523-7903 to find services nearby.

2-1-1 Sonoma County:  A free service that connects you to information about critical health and human services available in the community.  2-1-1 is available 24 hours a day, 7 days a week and uses bilingual Call Specialists. You can search online to find the services closest to you, or dial 2-1-1 or 800-325-9604.

F.I.S.H. (Friends in Sonoma Helping) provides food, clothing, rides to medical appointments, medical equipment, and utility and rent assistance to Sonoma Valley residents in need (note: Clothes Room is currently closed). The City of Sonoma has set aside a fund and partnered with F.I.S.H. to provide rental and utility assistance for residents of Sonoma and those who work (or would be working but for the Coronavirus pandemic) in the City. Those in need of assistance who meet eligibility criteria can apply online through the F.I.S.H. website or call (707) 996-0111.

LA LUZ CENTER provides assistance with qualification and application for public benefits including unemployment applications, Medi-Cal, Cal Fresh (food stamps), and eviction prevention or rental assistance (if enacted).  COVID-19 benefits include sick leave, relief payments, and small business loans (as defined). Call (707) 938-5131.

VINTAGE HOUSE has launched Vintage House Delivers to support vulnerable seniors by doing their grocery shopping and picking up prescriptions or other medicines. They are also using technology to offer “Friendly Visits” for those want to connect safely. Sign up for Vintage House Delivers online or call (707) 996-0311.

SONOMA OVERNIGHT SUPPORT provides services to help the homeless and hungry in Sonoma Valley.  For current information on their prepared meal services during the COVID-19 emergency, call (707) 939-6777.

GROCERIES/MEAL DELIVERY SERVICES:  For information on deliveries of free groceries or meals to seniors and the critically ill, contact Friends In Sonoma Helping (FISH) at (707)996-0111, Meals on Wheels by the Council on Aging at (707) 525-0143, Ceres Community Project at (707) 829-5833 Ext. 201, and Food For All - Comida Para Todos at (707) 338-4336.  Some of these services currently have waitlists.

Local Business Resources

Additional Resources & Information for Residents

Financial Assistance - The State of California's new website, covid19.ca.gov, has information on financial help, including unemployment insurance, paid family leave, disability insurance,  and information on executive orders on relief from financial institutions and residential evictions.

PG&E - PG&E will be suspending disconnections for nonpayment for all residential and small business customers and provide flexible payment plans.  Customers on the Medical Baseline program will not be asked to re-certify through a doctor or other eligible medical professionals for up to one year.  Learn more from PG&E here.  If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through the CARE or FERA programs.

Other Utilities - During the period that the Shelter In Place order is in effect, the City will not assess late fees on Water bills and will not enforce Water service disconnections due to delinquency or nonpayment. City water is safe to drink.  All Sonoma Garbage collection routes are running normally.

Eviction Moratorium - The City Council approved an Eviction Moratorium Urgency Ordinance on May 18, 2020, which will provide protection from eviction due to COVID-19 related loss of income or significant medical expenses. The Eviction Moratorium applies to both residential and commercial tenants in the City of Sonoma. Please visit the COVID-19 Eviction Protection page for more information.

Tenant Protections:  Contact Legal Aid Sonoma County at 707-542-1290 or California Rural Legal Assistance (CRLA) at (707) 528-9941.

Special Hours for Senior Shoppers - Several of our local grocery stores currently have special hours:
Whole Foods:  Seniors only (60+) from 8am-9am daily (one hour before opening to the general public)
Safeway:  Seniors and other at-risk community members 6am-9am Tuesdays and Thursdays
Sonoma Market:  Seniors (65+) and others at risk due to health conditions 6am-8am daily
Lucky:  Seniors and those with compromised health from 6am-9am Tuesdays and Thursdays.

Support Local Businesses - Our local business organizations are working to help promote businesses that remain in operation that can offer their products via delivery or pick-up though the new SonomaToGo website and SonomaToGo facebook page.

Transit Changes - You can find current information on schedule changes at Sonoma County Transit.  Fare collection has been suspended. All transit travel should comply with the Shelter In Place order. People riding on public transport must practice social distancing.

Price Gouging - California’s price gouging law prevents business from wrongfully profiteering on essential goods, supplies and services during an emergency. You can file a complaint through the Sonoma County’s District Attorney’s office or by calling (707) 565-5317.

Find additional resources and information at SoCoEmergency.org.

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