FAQ Topic: Water

How do I start water service?

Customers must complete and sign a City of Sonoma Water Application. This form may be obtained at City Hall, No. 1 The Plaza, Sonoma, CA 95476, by calling (707) 933-2244 or emailing the Finance Department at finance@sonomacity.org. The completed form may be returned by mail, in person or via email. New residential service customers (includes … Continued

How do I report a water leak?

For water service questions, to report a leak, or water quality issues, please call (707) 938-3681 for immediate assistance during normal business hours. To report a water leak outside normal business hours, please call the Sonoma Police Department dispatch (handled through the Sonoma County Sheriff’s office) at (707) 996-3601. They will contact a City utility … Continued

Is the City’s water affected by the fires or rain run-off?

The City of Sonoma’s water supply and distribution system was not compromised by the fires.  Sonoma’s primary source of water is supplied by the Sonoma County Water Agency.  The Water Agency pumps water that is naturally filtered through rock, sand and gravel from wells about 100 feet below the bed of the Russian River and … Continued

How do I pay my water bill?

There are several ways to pay your water bill: online, by mail, or in-person at City Hall during regular business hours. We are able to take cash, check, money order, and/or credit card at City Hall. Pay online with On-line BillPay Pay via mail or drop-off your payment to City of Sonoma No. 1, The … Continued

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