City of Sonoma services and public meetings are currently affected by the coronavirus emergency. Learn More. Click for coronavirus emergency information and resources.

How City of Sonoma Services are Impacted by the Shelter in Place Order

Posted on March 17, 2020


UPDATED 4/1/2020

April 1, 2020: The Public Health Officer of Sonoma County extended the Shelter-in-Place Order until May 3.

March 19, 2020: Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19. See the California Coronavirus (COVID-19) Response website for more information.

March 17, 2020: The Public Health Officer of Sonoma County issued a legal order directing residents to shelter at home until April 7, 2020, at 11:59 PM. The order limits activity, travel, and business functions to only the most essential needs. Learn more about what this means for you and your family at www.socoemergency.org. We appreciate your cooperation to stay home and shelter in place unless you are seeking or providing essential services.

HOW CITY OF SONOMA SERVICES ARE IMPACTED BY THE SHELTER IN PLACE ORDER

The City will continue to provide necessary and essential services for public health and safety. Temporary suspension or limitations on non-essential City operations are being made in an effort to protect members of the community and our employees by limiting person-to-person contact. We will be operating with limited staff by phone and email during regular business hours, Monday – Friday, 8:00 AM – noon and 1:00 – 5:00 PM. More information is provided below and at sonomacity.org/coronavirus-resources.

Police and Fire

Emergency calls for service will continue to receive the same high level of professional response and care as you have always received. Dispatch may ask you for additional information. The Sonoma Police and Fire Departments are making minor modifications to service to ensure the safety of our public and our personnel, including the closure of fire stations to walk-in visitors. Fire Department staff can be reached at (707) 996-2102 for non-emergency matters during normal business hours. The Sonoma Police Department office remains open to the public during regular business hours, Monday – Friday, 9:00 AM – 5:00 PM and can be reached at (707) 996-3601 for non-emergency matters.

Sonoma City Council and Public Meetings

At this time, all City Council and Commission meetings from March 17, 2020 – April 5, 2020, have been canceled. Emergency meetings can be added if needed. We are working on new tools and protocols to provide remote community participation for meetings. Our goal is for you to be able to watch and participate in the meeting from your home without needing to attend in-person.

City Hall

City Hall, including the Building & Planning Counter, is now closed for walk-in service. Limited access to City Hall service will be available by phone and email. The main City Hall phone number, (707) 938-3681, will be answered during business hours. Some staff are working in their regular positions remotely; others are filling roles in our virtual emergency operations center. Find contact information here for City departments and services. If you have any questions about City services, please call (707) 938-3681 or email cityhall@sonomacity.org. See information on permits and inspections.

Permits and Inspections

See the Revised Notice of Limited Permitted and Inspection Operations, effective 4/1/20.

City of Sonoma Department of Public Works

Public Works offices at the Corporation Yard will be closed to the public for walk-in service until further notice. Essential maintenance and hazard response will continue. Issues such as downed trees, flooding, road hazards, and traffic sign or signal issues can be reported by calling Public Works at (707) 938-3332 or 24-hour dispatch at (707) 996-3601. Other issues or questions can be submitted to staff at (707) 938-3332 during business hours or by emailing publicworks@sonomacity.org.
Water system operations are not affected. There is no impact from the County orders (or the coronavirus itself) on water quality or distribution in Sonoma, and no need to use bottled water. During the period that the Shelter In Place order is in effect, the City will not assess late fees on water bills and will not enforce water service disconnections due to delinquency or nonpayment.
Garbage service also remains unaffected.

City of Sonoma Parks & Trails

City of Sonoma Code Enforcement 

Code enforcement activities will continue on a limited basis for life safety issues and compliance with current Shelter-in-Place requirements.
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For the most City recent updates and links to resources, please visit www.sonomacity.org/coronavirus-resources.
City residents are strongly encouraged to sign up to receive email notifications from the City of Sonoma at www.sonomacity.org/subscribe. You can also follow the City on Facebook or Twitter.
The City also encourages all residents to visit www.socoemergency.org/coronavirus and www.sonomavalleyhospital.org for up-to-date facts on COVID-19 in our community.
By avoiding misinformation and working together, we can help reduce the spread of the virus locally.
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