COVID-19 Public Health Emergency: Click for information including impacts on City services and resources to support the community.

How City of Sonoma Services are Impacted by the Shelter in Place Order

Posted on March 17, 2020


UPDATED 5/19/2020

May 12, 2020: The Public Health Office of Sonoma County issued an amended parks closure order that allows limited socially distanced access to some parks for outdoor recreational activities.

May 1, 2020: The Public Health Officer of Sonoma County Supersedes and Loosens Shelter-in-Place Order

April 29, 2020: The Sonoma County health officer has issued a modified parks closure order that allows residents to walk or bike to parks from their homes.

April 1, 2020: The Public Health Officer of Sonoma County extended the Shelter-in-Place Order until May 3.

March 19, 2020: Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19. See the California Coronavirus (COVID-19) Response website for more information.

March 17, 2020: The Public Health Officer of Sonoma County issued a legal order directing residents to shelter at home until April 7, 2020, at 11:59 PM. The order limits activity, travel, and business functions to only the most essential needs. Learn more about what this means for you and your family at www.socoemergency.org.

HOW CITY OF SONOMA SERVICES ARE IMPACTED BY THE SHELTER IN PLACE ORDER

The City will continue to provide necessary and essential services for public health and safety. Temporary suspension or limitations on non-essential City operations are being made in an effort to protect members of the community and our employees by limiting person-to-person contact. We will be operating by phone and email during regular business hours, Monday – Friday, 8:00 AM – noon and 1:00 – 5:00 PM. More information is provided below and at sonomacity.org/coronavirus-resources.

Police and Fire

Emergency calls for service will continue to receive the same high level of professional response and care as you have always received. In an emergency dial 9-1-1. Dispatch may ask you for additional information. The Sonoma Police and Fire Departments are making minor modifications to service to ensure the safety of our public and our personnel, including the closure of fire stations and the Police Department lobby to walk-in visitors. Fire Department staff can be reached at (707) 996-2102 for non-emergency matters during normal business hours. The Sonoma Police Department office can be reached during regular business hours, Monday – Friday, 9:00 AM – 5:00 PM at (707) 996-3602 for non-emergency matters. You can reach 24 hour non-emergency dispatch at 707-996-3601.

Sonoma City Council and Public Meetings

In order to minimize the spread of the COVID-19 virus, the City of Sonoma is providing multiple alternatives to viewing Council meetings and providing comments on items on the agenda. These alternatives allow the City to adhere to social distancing requirements, follow the Governor’s Executive Order N-29-20 (which suspends certain requirements of the Brown Act), and provide numerous ways for the public to provide public comment live during the meeting.  Learn more about where to view meetings online and how to participate in public comment.

City Hall

City Hall, including the Building & Planning Counter, is currently closed for walk-in service. Limited access to City Hall service will be available by phone and email. The main City Hall phone number, (707) 938-3681, will be answered during business hours. Some staff are working in their regular positions remotely. Find contact information here for City departments and services. If you have any questions about City services, please call (707) 938-3681 or email cityhall@sonomacity.org. See information below on permits and inspections.

Permits and Inspections

See the Revised Notice of Limited Permitted and Inspection Operations, effective 5/4/2020.

City of Sonoma Department of Public Works

Public Works offices at the Corporation Yard will be closed to the public for walk-in service until further notice. Essential maintenance and hazard response will continue. Issues such as downed trees, flooding, road hazards, and traffic sign or signal issues can be reported by calling Public Works at (707) 938-3332 or 24-hour dispatch at (707) 996-3601. Other issues or questions can be submitted to staff at (707) 938-3332 during business hours or by emailing publicworks@sonomacity.org.
Water system operations are not affected. There is no impact from the County orders (or the coronavirus itself) on water quality or distribution in Sonoma, and no need to use bottled water. During the period that the Shelter In Place order is in effect, the City will not assess late fees on water bills and will not enforce water service disconnections due to delinquency or nonpayment.
Garbage service also remains unaffected.

City of Sonoma Parks & Trails

City of Sonoma Code Enforcement 

Code enforcement activities will continue on a limited basis for life safety issues and compliance with current Shelter-in-Place requirements.
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For the most recent orders and guidelines, go to www.sonomacity.org/coronavirus-guidelines.  For community resources, please visit www.sonomacity.org/coronavirus-resources.
City residents are strongly encouraged to sign up to receive email notifications from the City of Sonoma at www.sonomacity.org/subscribe. You can also follow the City on Facebook, Instagram and Twitter.
The City also encourages all residents to visit www.socoemergency.org/coronavirus and www.sonomavalleyhospital.org for up-to-date facts on COVID-19 in our community.
By avoiding misinformation and working together, we can help reduce the spread of the virus locally.
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