FAQ Topic: Emergency Preparedness

What is 2-1-1 Sonoma County? (also known as 211)

2-1-1 (or 211) is a free service that connects community members to information about a wide range of critical health and human services available in their community.  2-1-1 Sonoma County is available 24 hours a day, 7 days a week. 2-1-1 utilizes both bilingual Call Specialists and a phone-based translation service to offer 2-1-1 information … Continued

What if I will need electricity and battery-dependent Assistive Technology or Medical Devices during a power shutoff?

It is important to plan ahead. Update your contact information with PG&E at pge.com/mywildfirealerts or call 1-866-743-6589. If you use a medical or life support device to treat ongoing medical conditions, apply for PG&E’s Medical Baseline Program. If you qualify, you’ll receive a lower rate on your monthly energy bill and receive extra notifications in advance … Continued

What should I do to prepare for a power outage?

Among the questions to consider in preparing for an extended power outage: How will I receive warnings and alerts about planned power outages?  When possible, PG&E will notify customers in advance of a possible Public Safety Power Shutoff.  Register for PG&E’s Wildfire Safety Shutoff Alerts.  Links to PG&E “look-up” resources on possible/current outages can be … Continued

What is a Public Safety Power Shutoff (PSPS)?

Pacific Gas and Electric Company (PG&E) is expanding its Community Wildfire Safety Program. This includes proactively turning off electric power for safety (Public Safety Power Shutoff) when extreme fire danger conditions are forecasted, to help reduce the likelihood of an ignition.  Learn more about Public Safety Power Shutoffs (PSPS) at prepareforpowerdown.com.

How do I prepare for a Public Safety Power Shutoff?

As part of their Community Wildfire Safety Program, Pacific Gas & Electric (PG&E) is implementing additional precautionary measures to help reduce the risk of wildfires. If extreme fire danger conditions threaten a portion of the electric system serving your community, it may be necessary to turn off electricity in the interest of public safety. This … Continued

How do I report flooding?

To report localized flooding in Sonoma city limits during regular business hours Monday – Friday, 8:00 a.m. – 5:00 p.m, call the City of Sonoma Public Works Department  707-938-3332. To report flooding after regular business hours, call the Sonoma Police Department Non-Emergency Dispatch at 707-996-3601. IN AN EMERGENCY CALL 9-1-1.

What is SCOPE?

Sonoma Citizens Organized to Prepare for Emergencies, or S.C.O.P.E., is a program of the Sonoma Valley Fire and Rescue Authority that includes emergency response, community preparedness, utility safety, and fire prevention.  Visit SVFRA’s website to learn how you can participate in upcoming community training sessions.

What is a red flag warning?

A Red Flag Warning is issued for weather events which may result in extreme fire behavior that will occur within 24 hours.  A Red Flag Warning is the highest alert. During these times extreme caution is urged by all residents, because a simple spark can cause a major wildfire. A Fire Weather Watch is one … Continued

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