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Who do I call about police-related non-emergencies?

The non-emergency, 24-hour dispatch number is (707)996-3601.  In an emergency, always dial 9-1-1. The business number for the Sonoma Police Department is (707)996-3602.

How do I get a copy of a police report?

Depending upon the nature of the case, reports will be released at the discretion of the Records Personnel. You must be an involved party and named in the report. You will need: photo ID, case number. You may call 707-996-3602 or come to our office during business hours Monday – Friday 9am-5pm to request a...

Will I receive a bill for ambulance transportation?

Valley residents will only be billed if they are uninsured.  Any co-pay and/or deductible which is passed on from the insurance company will be waived for our valley residences only. For more information about what is and isn’t covered for non-residents, please contact your insurance provider. Ambulance billing questions can be directed to our ambulance billing...

What happens when I call 9-1-1?

In the City of Sonoma where your 9-1-1 call goes depends upon where you place the phone call:  Standard Phone (Landline) If you call from a home or business phone in the City of Sonoma, your 9-1-1 call first goes to the Sonoma County Sheriff's Dispatch Center since the City of Sonoma contracts with the...

Who do we notify about a false alarm or if we are testing a fire alarm?

Prior to testing an alarm or to cancel a response for a false alarm contact the Sonoma County REDCOM dispatch center at 707-568-5992.

I smell gas or something unusual. Who do I call?

Please call 9-1-1.

Is help available for new and existing businesses in Sonoma?

Yes! The City contracts with the Sonoma Valley Chamber of Commerce for business assistance and economic development services.  For one-on-one assistance, contact the Chamber's Executive Director at  707-996-1033.

Can my business put directional signs at the corners of the Plaza?

The Sonoma Valley Chamber of Commerce manages the City-owned business wayfinding signs located at the corners of the Plaza, using our program guidelines. Please contact the Chamber  at (707) 996-1033 for more information.  The winery directional signs throughout the Valley are managed by the Sonoma Valley Vintners and Growers Association.

Can I operate a business out of my home?

Yes, but there are some restrictions.  More information is available from the Planning Department.  A home occupation permit is required.

How do I license my dog and how much does it cost?

All dogs over the age of 4 months in the city limits be licensed. If your dog is lost, the license will enable us to identify him and return him to you more quickly. A dog license costs $25 for a dog that has been neutered and $50 for one that has not. Owners who...

How do I pay my garbage bill?

Sonoma Garbage Collectors provides garbage garbage service for City of Sonoma residents and businesses. You can pay your bill online.

How do I pay for my cemetery plot/niche?

We take checks, cashier's checks, credit cards or cash. The checks should be made payable to the City of Sonoma. For payment plans, please Cemeteries Manager, Carolyn Fulton.

What are Sonoma's Living Wage regulations and how do I get more information?

The City of Sonoma’s Living Wage Ordinance (Sonoma Municipal Code Section 2.70) was adopted in 2004. The Living Wage applies to a very limited number of entities, and only if they employ more than six employees. These include the City of Sonoma itself and organizations that receive funding or financial assistance above certain levels from...

I see smoke. Who do I call?

Please call 9-1-1.

Pot Hole

Use this form to report potholes within the City of Sonoma. To report a pot hole outside of the City of Sonoma limits but within the County of Sonoma call: 707-565-2231

Noise Complaint

Graffiti or Vandalism

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